The U.S. Army Public Health Center (APHC) established the Continuous Process Improvement (CPI) Program to lead and manage a workforce development initiative focused on training and educating personnel in CPI. The agency is also the 2017 Deming Award winner in the Employee Engagement Category.

Watch as they share how their program has positively impacted APHC’s organizational performance and culture, and made them a 2017 Deming Award winner.

Maybe next year, your team will be in the Deming Winners Circle.

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